> ## Documentation Index
> Fetch the complete documentation index at: https://globale-enterprise.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Reconciliation Report

Below is a sample Reconciliation Report with a breakdown of the services and fees for that week.

To understand the reconciliation report using your own logistics (WYOL) [click here](/eur-merchants-with-non-global-e-carriers).

For a list of all the report fields and their definitions, see [Reconciliation Report](/reconciliation-report-overview).

|                             | Amount Excl. VAT | VAT           | Amount Incl. VAT |                                                                  |
| --------------------------- | ---------------- | ------------- | ---------------- | ---------------------------------------------------------------- |
| Sales Total                 | €17108.55        | €3592.80      | €20701.35        | [Sales Example](/reconciliation-report-eu#sales-total)           |
| Refunds Total               | (€625.40)        | (€131.33)     | (€756.73)        | [Refunds Example](/reconciliation-report-eu#refunds-total)       |
| **Amount to Invoice**       | **€16483.15**    | **£€3461.47** | **€19944.62**    |                                                                  |
| Service Fee                 | €1323.39         | €277.91       | €1601.30         | 7% of Total Order Value                                          |
| Shipping Subsidies (EU)     | €1171.25         | €245.96       | €1417.21         | [Shipping Example](/reconciliation-report-eu#shipping-subsidies) |
| Shipping Subsidies (Non-EU) | €1215.29         | €0.00         | €1215.29         |                                                                  |
| Taxes Subsidization         | €132.30          | £0.00         | €132.30          |                                                                  |
| Handling Fee                | €76.50           | €16.07        | €92.57           |                                                                  |
| Returns                     | €4.00            | €0.84         | €4.84            | [Returns Example](/reconciliation-report-eu#returns)             |
| **Services and Fees**       | **€3922.73**     | **€540.78**   | **€4463.51**     |                                                                  |

## Sales Total

**Order Level**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/ujVCb8fXnGRMy0Lz/images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png?fit=max&auto=format&n=ujVCb8fXnGRMy0Lz&q=85&s=e58d8b152c0d96f013517d7b2eee241d" width="1536" height="177" data-path="images/uuid-8055631c-6784-9694-1a46-6b4b5deb1277.png" />
</Frame>

*Sales Total on the Order Level*

**Product Level**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/F-UCPkf6gNa18nJ9/images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png?fit=max&auto=format&n=F-UCPkf6gNa18nJ9&q=85&s=1be61bd8b24d7f88a06be1b3d18e8169" width="1537" height="361" data-path="images/uuid-45681d01-bd95-88f8-8a91-a4015eb83f8a.png" />
</Frame>

*Sales total on the Product Level*

## Refunds Total

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/ujVCb8fXnGRMy0Lz/images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png?fit=max&auto=format&n=ujVCb8fXnGRMy0Lz&q=85&s=5b25f3000ba3d6255d9acd2807bf922e" width="1538" height="140" data-path="images/uuid-8e3f4862-8bdd-de90-b8c3-889781e2033e.png" />
</Frame>

*Lists all the refunds that were issued through Global‑e during the relevant period*

## Shipping Subsidies

Shipping prices are based on the actual weight that we received from the shipper or measured at our hub.

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/SnRXO1uzDQe-KGkt/images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png?fit=max&auto=format&n=SnRXO1uzDQe-KGkt&q=85&s=acc2911aab96eacdd5a41be998d8ad6d" width="1537" height="162" data-path="images/uuid-4d2681d9-bced-ae9f-66d1-9de10cf606f7.png" />
</Frame>

*shipping costs are reconciled based on the date of the shipment*

## Returns

**Returns**

<Frame>
  <img src="https://mintcdn.com/globale-enterprise/QCkZopg74p33aKvu/images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png?fit=max&auto=format&n=QCkZopg74p33aKvu&q=85&s=2915affa7d985a178cb7a69643851f1a" width="1536" height="118" data-path="images/uuid-dbd30617-2b13-e2e3-3364-73e6835dc0f1.png" />
</Frame>

*Includes the details of each returned parcel*