From the orders indicated as fulfilled with possible exceptions, the Global-e API will return the required shipping documentation as a base64 encoded byte array and URL for printing
"eCommerce order number" as passed down in the order payload. For Shopify, should be either the Shopify Order Name (default), e.g. #12345; or the Shopify Order Number, e.g. 12345. The Global-e order ID is also accepted.
When true, all items not already declared as part of a parcel will be cancelled and refunded. Until true, consolidation of parcels is expected if no backorders are present. If backorder exceptions are specified, not required — allows dispatch of existing parcels without delay.
The merchant-configured shipping method code for the order's selected shipping method — the same value carried in InternationalDetails.ShippingMethodCode on Global-e's outbound order flows. This is the configured code, NOT the service level. Returned as null when no code can be resolved for the order's shipping method.
The list of Merchant.ParcelTracking objects. Each object holds the parcel tracking number and the full tracking URL of the relevant shipper (with the parcel tracking number).
Additional shipping documents the order requires, such as an Export Accompanying Document (EAD). This array flags what is needed; the documents themselves arrive via SendAdditionalRequiredDocumentsToMerchant. See the Export documents guide.
Object-level processing errors (returned with HTTP 200).
Show child attributes
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This value can be: CommercialInvoice = 1, PackingList = 2, ShipperManifest = 3, Label = 4, VATInvoice = 5, DangerousGoodDeclarationLink = 6, GELabel = 7, CustomerReceiptInvoice = 8, ArchiveLabel = 9, DeliveryAdvice = 10.","enum":["1","2","3","4","5","6","7","8","9","10"],"uniqueKey":"Documents.oneOf.0.items.[INDEX].DocumentTypeCode","typeLabel":"enum\u003cstring>"},"DocumentTypeName":{"type":"string","description":"Document type name such as AWB, CommercialInvoiceAndPackingList or Manifest.","uniqueKey":"Documents.oneOf.0.items.[INDEX].DocumentTypeName","typeLabel":"string"},"DocumentExtension":{"type":"string","description":"Document extension (pdf, zpl, epl).","uniqueKey":"Documents.oneOf.0.items.[INDEX].DocumentExtension","typeLabel":"string"},"ErrorMessage":{"oneOf":[{"type":"string","description":"Description of the error for this entity (order/parcel) if it happened.","uniqueKey":"Documents.oneOf.0.items.[INDEX].ErrorMessage.oneOf.0","typeLabel":"string"},{"type":"null","description":"Description of the error for this entity (order/parcel) if it happened.","uniqueKey":"Documents.oneOf.0.items.[INDEX].ErrorMessage.oneOf.1","typeLabel":"null"}],"uniqueKey":"Documents.oneOf.0.items.[INDEX].ErrorMessage","typeLabel":"string | null"},"ParcelCode":{"type":"string","description":"The parcel code related to the document.","uniqueKey":"Documents.oneOf.0.items.[INDEX].ParcelCode","typeLabel":"string"}},"uniqueKey":"Documents.oneOf.0.items.[INDEX]","typeLabel":"OrderDocument · object"},"uniqueKey":"Documents.oneOf.0","typeLabel":"OrderDocument · object[]"},{"type":"null","description":"List of OrderDocument objects that hold the shipping documents.","items":{"type":"object","title":"OrderDocument","properties":{"DocumentData":{"type":"string","description":"Base64 encoded byte array representing the document file content."},"URL":{"type":"string","format":"uri","description":"URL of the document."},"DocumentTypeCode":{"type":"string","description":"Document type code. (Note: for PLT countries the commercial invoice is not returned in the response.) This value can be: CommercialInvoice = 1, PackingList = 2, ShipperManifest = 3, Label = 4, VATInvoice = 5, DangerousGoodDeclarationLink = 6, GELabel = 7, CustomerReceiptInvoice = 8, ArchiveLabel = 9, DeliveryAdvice = 10.","enum":["1","2","3","4","5","6","7","8","9","10"]},"DocumentTypeName":{"type":"string","description":"Document type name such as AWB, CommercialInvoiceAndPackingList or Manifest."},"DocumentExtension":{"type":"string","description":"Document extension (pdf, zpl, epl)."},"ErrorMessage":{"oneOf":[{"type":"string","description":"Description of the error for this entity (order/parcel) if it happened."},{"type":"null","description":"Description of the error for this entity (order/parcel) if it happened."}]},"ParcelCode":{"type":"string","description":"The parcel code related to the document."}}},"uniqueKey":"Documents.oneOf.1","typeLabel":"null"}],"uniqueKey":"Documents","typeLabel":"OrderDocument · object[] | null"},"ParcelsTracking":{"oneOf":[{"type":"array","description":"The list of Merchant.ParcelTracking objects. Each object holds the parcel tracking number and the full tracking URL of the relevant shipper (with the parcel tracking number).","items":{"type":"object","title":"Merchant.ParcelTracking","properties":{"ParcelTrackingNumber":{"type":"string","description":"The tracking number used by the selected international shipping method for this parcel.","uniqueKey":"ParcelsTracking.oneOf.0.items.[INDEX].ParcelTrackingNumber","typeLabel":"string"},"ParcelTrackingUrl":{"type":"string","format":"uri","description":"Full tracking URL including ParcelTrackingNumber used by the selected international shipping method for this parcel.","uniqueKey":"ParcelsTracking.oneOf.0.items.[INDEX].ParcelTrackingUrl","typeLabel":"string\u003curi>"},"ParcelCode":{"type":"string","description":"Parcel code.","uniqueKey":"ParcelsTracking.oneOf.0.items.[INDEX].ParcelCode","typeLabel":"string"}},"uniqueKey":"ParcelsTracking.oneOf.0.items.[INDEX]","typeLabel":"Merchant.ParcelTracking · object"},"uniqueKey":"ParcelsTracking.oneOf.0","typeLabel":"Merchant.ParcelTracking · object[]"},{"type":"null","description":"The list of Merchant.ParcelTracking objects. Each object holds the parcel tracking number and the full tracking URL of the relevant shipper (with the parcel tracking number).","items":{"type":"object","title":"Merchant.ParcelTracking","properties":{"ParcelTrackingNumber":{"type":"string","description":"The tracking number used by the selected international shipping method for this parcel."},"ParcelTrackingUrl":{"type":"string","format":"uri","description":"Full tracking URL including ParcelTrackingNumber used by the selected international shipping method for this parcel."},"ParcelCode":{"type":"string","description":"Parcel code."}}},"uniqueKey":"ParcelsTracking.oneOf.1","typeLabel":"null"}],"uniqueKey":"ParcelsTracking","typeLabel":"Merchant.ParcelTracking · object[] | null"},"TrackingDetails":{"oneOf":[{"type":"object","title":"Merchant.TrackingDetails","description":"Order tracking information.","properties":{"TrackingNumber":{"type":"string","description":"The tracking number as the shipper has specified.","uniqueKey":"TrackingDetails.oneOf.0.TrackingNumber","typeLabel":"string"},"ShipperName":{"type":"string","description":"The shipping method name.","uniqueKey":"TrackingDetails.oneOf.0.ShipperName","typeLabel":"string"},"TrackingURL":{"type":"string","format":"uri","description":"Full tracking URL including the TrackingNumber used by the selected international shipping method.","uniqueKey":"TrackingDetails.oneOf.0.TrackingURL","typeLabel":"string\u003curi>"}},"uniqueKey":"TrackingDetails.oneOf.0","typeLabel":"Merchant.TrackingDetails · object"},{"type":"null","uniqueKey":"TrackingDetails.oneOf.1","typeLabel":"null"}],"uniqueKey":"TrackingDetails","typeLabel":"Merchant.TrackingDetails · object | null"},"DeliveryAdviceInformation":{"oneOf":[{"type":"array","description":"List of DeliveryAdviceInformation objects that hold the information required for the \"Delivery Advice\" document.","items":{"type":"object","title":"DeliveryAdviceInformation","properties":{"ParcelCode":{"type":"string","description":"Parcel code.","uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].ParcelCode","typeLabel":"string"},"CommercialInvoiceNumber":{"oneOf":[{"type":"string","description":"Commercial invoice number of the parcel if it exists on the parcel level, otherwise order commercial invoice number. Can be null if a commercial invoice does not exist for the order.","uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].CommercialInvoiceNumber.oneOf.0","typeLabel":"string"},{"type":"null","description":"Commercial invoice number of the parcel if it exists on the parcel level, otherwise order commercial invoice number. Can be null if a commercial invoice does not exist for the order.","uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].CommercialInvoiceNumber.oneOf.1","typeLabel":"null"}],"uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].CommercialInvoiceNumber","typeLabel":"string | null"},"TotalValue":{"type":"number","format":"float","description":"Value of all products in the parcel.","uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].TotalValue","typeLabel":"number\u003cfloat>"},"CurrencyCode":{"type":"string","description":"TotalValue 3-char ISO currency code.","uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX].CurrencyCode","typeLabel":"string"}},"uniqueKey":"DeliveryAdviceInformation.oneOf.0.items.[INDEX]","typeLabel":"DeliveryAdviceInformation · object"},"uniqueKey":"DeliveryAdviceInformation.oneOf.0","typeLabel":"DeliveryAdviceInformation · object[]"},{"type":"null","description":"List of DeliveryAdviceInformation objects that hold the information required for the \"Delivery Advice\" document.","items":{"type":"object","title":"DeliveryAdviceInformation","properties":{"ParcelCode":{"type":"string","description":"Parcel code."},"CommercialInvoiceNumber":{"oneOf":[{"type":"string","description":"Commercial invoice number of the parcel if it exists on the parcel level, otherwise order commercial invoice number. Can be null if a commercial invoice does not exist for the order."},{"type":"null","description":"Commercial invoice number of the parcel if it exists on the parcel level, otherwise order commercial invoice number. Can be null if a commercial invoice does not exist for the order."}]},"TotalValue":{"type":"number","format":"float","description":"Value of all products in the parcel."},"CurrencyCode":{"type":"string","description":"TotalValue 3-char ISO currency code."}}},"uniqueKey":"DeliveryAdviceInformation.oneOf.1","typeLabel":"null"}],"uniqueKey":"DeliveryAdviceInformation","typeLabel":"DeliveryAdviceInformation · object[] | null"},"AdditionalRequiredDocuments":{"oneOf":[{"type":"array","description":"Additional shipping documents the order requires, such as an Export Accompanying Document (EAD). This array flags what is needed; the documents themselves arrive via SendAdditionalRequiredDocumentsToMerchant. See the Export documents guide.","items":{"type":"object","title":"AdditionalRequiredDocument","properties":{"DocumentTypeCode":{"type":"string","description":"Document type code of the required document. For example, `11` = EAD (Export Accompanying Document).","example":"11","uniqueKey":"AdditionalRequiredDocuments.oneOf.0.items.[INDEX].DocumentTypeCode","typeLabel":"string"},"DocumentTypeName":{"type":"string","description":"Document type name of the required document.","example":"EAD","uniqueKey":"AdditionalRequiredDocuments.oneOf.0.items.[INDEX].DocumentTypeName","typeLabel":"string"}},"uniqueKey":"AdditionalRequiredDocuments.oneOf.0.items.[INDEX]","typeLabel":"AdditionalRequiredDocument · object"},"uniqueKey":"AdditionalRequiredDocuments.oneOf.0","typeLabel":"AdditionalRequiredDocument · object[]"},{"type":"null","description":"Additional shipping documents the order requires, such as an Export Accompanying Document (EAD). This array flags what is needed; the documents themselves arrive via SendAdditionalRequiredDocumentsToMerchant. See the Export documents guide.","items":{"type":"object","title":"AdditionalRequiredDocument","properties":{"DocumentTypeCode":{"type":"string","description":"Document type code of the required document. For example, `11` = EAD (Export Accompanying Document).","example":"11"},"DocumentTypeName":{"type":"string","description":"Document type name of the required document.","example":"EAD"}}},"uniqueKey":"AdditionalRequiredDocuments.oneOf.1","typeLabel":"null"}],"uniqueKey":"AdditionalRequiredDocuments","typeLabel":"AdditionalRequiredDocument · object[] | null"},"Errors":{"oneOf":[{"type":"array","description":"Object-level processing errors (returned with HTTP 200).","items":{"type":"object","title":"OrderError","properties":{"OrderID":{"type":"string","description":"Order identifier.","uniqueKey":"Errors.oneOf.0.items.[INDEX].OrderID","typeLabel":"string"},"ErrorCode":{"type":"string","example":"A200","description":"Object-level error code. One of the documented GetShippingDocuments codes:\n\n| Code | Error text in response | When it occurs |\n| --- | --- | --- |\n| `A100` | Invalid information schema. | Technical errors — for example, a wrong JSON object structure. |\n| `A200` | Could not retrieve documents and/or process orders. Either the order has the wrong status or partial information is provided. | Logical errors — for example, the order has the wrong status. |\n| `A300` | There is at least one SKU that was not part of the original order. Please use only SKUs which were originally ordered. | The fulfilled SKUs contain a SKU that was not originally ordered (and SKU validation is turned on). |\n| `A400` | Either there are no valid SKUs to place in parcels or parcels could not be created. | ALL fulfilled SKUs were not originally ordered, so amending would leave no item to put in parcels (and SKU validation is turned off). |\n| `A500` | SMB API returns an error | An error occurred generating a label via the Global-e SMB Bridge. |\n| `A018` | Failed to generate an AWB with {shipper name} | A ship request fails. |\n| `A019` | The order was and cannot be shipped | The order is in ‘Cancelled’ status. |","uniqueKey":"Errors.oneOf.0.items.[INDEX].ErrorCode","typeLabel":"string"},"ErrorText":{"type":"string","description":"Error text in response.","uniqueKey":"Errors.oneOf.0.items.[INDEX].ErrorText","typeLabel":"string"},"MerchantOrderID":{"oneOf":[{"type":"string","description":"Merchant order identifier; may be null.","uniqueKey":"Errors.oneOf.0.items.[INDEX].MerchantOrderID.oneOf.0","typeLabel":"string"},{"type":"null","description":"Merchant order identifier; may be null.","uniqueKey":"Errors.oneOf.0.items.[INDEX].MerchantOrderID.oneOf.1","typeLabel":"null"}],"uniqueKey":"Errors.oneOf.0.items.[INDEX].MerchantOrderID","typeLabel":"string | null"}},"uniqueKey":"Errors.oneOf.0.items.[INDEX]","typeLabel":"OrderError · object"},"uniqueKey":"Errors.oneOf.0","typeLabel":"OrderError · object[]"},{"type":"null","description":"Object-level processing errors (returned with HTTP 200).","items":{"type":"object","title":"OrderError","properties":{"OrderID":{"type":"string","description":"Order identifier."},"ErrorCode":{"type":"string","example":"A200","description":"Object-level error code. One of the documented GetShippingDocuments codes:\n\n| Code | Error text in response | When it occurs |\n| --- | --- | --- |\n| `A100` | Invalid information schema. | Technical errors — for example, a wrong JSON object structure. |\n| `A200` | Could not retrieve documents and/or process orders. Either the order has the wrong status or partial information is provided. | Logical errors — for example, the order has the wrong status. |\n| `A300` | There is at least one SKU that was not part of the original order. Please use only SKUs which were originally ordered. | The fulfilled SKUs contain a SKU that was not originally ordered (and SKU validation is turned on). |\n| `A400` | Either there are no valid SKUs to place in parcels or parcels could not be created. | ALL fulfilled SKUs were not originally ordered, so amending would leave no item to put in parcels (and SKU validation is turned off). |\n| `A500` | SMB API returns an error | An error occurred generating a label via the Global-e SMB Bridge. |\n| `A018` | Failed to generate an AWB with {shipper name} | A ship request fails. |\n| `A019` | The order was and cannot be shipped | The order is in ‘Cancelled’ status. |"},"ErrorText":{"type":"string","description":"Error text in response."},"MerchantOrderID":{"oneOf":[{"type":"string","description":"Merchant order identifier; may be null."},{"type":"null","description":"Merchant order identifier; may be null."}]}}},"uniqueKey":"Errors.oneOf.1","typeLabel":"null"}],"uniqueKey":"Errors","typeLabel":"OrderError · object[] | null"}},"uniqueKey":"","typeLabel":"OrderDocumentsResponse · object"},"examples":{"success":{"title":"success","value":{"IsSuccess":true,"ErrorText":null,"ShippingMethodCode":"GE_DIRECT-Standard","Documents":[{"DocumentTypeCode":"4","DocumentTypeName":"AWB","DocumentExtension":"zpl","URL":"https://assets.global-e.com/documents/478D-AA72-1EB8BBDD7C27.zpl","DocumentData":"JVBERi0xLjUNCiW1tbW1DQoxIDAgb2[...]mDQoxNDgzNDkNCiUlRU9G"},{"DocumentTypeCode":"1","DocumentTypeName":"CommercialInvoiceAndPackingList","DocumentExtension":"pdf","URL":"https://assets.global-e.com/documents/AE09-FAB014DAA421.pdf","DocumentData":"JVBERi0xLjUNCiW1tbW1DQoxIDAgb2[...]mDQoxNDgzNDkNCiUlRU9G","ErrorMessage":null}],"AdditionalRequiredDocuments":null,"ParcelsTracking":[{"ParcelTrackingNumber":"9895722141","ParcelTrackingUrl":"https://mydhl.express.dhl/us/en/tracking.html#/results?id=9895722141","ParcelCode":"123454321"}]}},"objectLevelError":{"title":"objectLevelError","value":{"IsSuccess":false,"ErrorText":"Could not retrieve documents and/or process order. Either order is in wrong status (Cancelled) or partial information provided.","Documents":null,"ParcelsTracking":null,"TrackingDetails":null,"Errors":[{"OrderID":"GE3008553US","ErrorCode":"A200","ErrorText":"Could not retrieve documents and/or process order. Either order is in wrong status (Cancelled) or partial information provided.","MerchantOrderID":null}]}}},"exampleType":"examples"}},"exampleType":"examples"},"976bce4a-5e61-490b-9cfc-8c652736d7b3":{"description":"General API error (e.g. invalid request). Returned for request-level failures — the call itself could not be accepted. Errors affecting an individual order are returned on the 200 instead, in the `Errors` array (see `ErrorCode` for the full code list).","content":{"application/json":{"schema":{"type":"object","title":"ErrorInfo","description":"A request-level failure. The call itself was not accepted, so no order was processed. Shape verified against live QA responses on 2026-09-21.","properties":{"Code":{"type":"string","description":"Error code. Not a fixed vocabulary — observed values include a symbolic name (`EmptyString`) and the HTTP status as a string (`400`) for the same class of failure. Do not branch on this value; read `Error` instead.","uniqueKey":"Code","typeLabel":"string"},"Error":{"type":"string","description":"Error message, naming the offending parameter and its position — for example `Parameter Parcel(P1).Products.ProductCode was empty or null`.","uniqueKey":"Error","typeLabel":"string"},"Description":{"type":"string","description":"Error description.","uniqueKey":"Description","typeLabel":"string"},"Success":{"type":"boolean","description":"Always `false` on an error response.","uniqueKey":"Success","typeLabel":"boolean"}},"uniqueKey":"","typeLabel":"ErrorInfo · object"},"examples":{"missingField":{"title":"missingField","value":{"Code":"EmptyString","Error":"Parameter Parcel(PROBE-826842939-D).Products.ProductCode was empty or null","Description":"Please provide a valid value for the Parcel(PROBE-826842939-D).Products.ProductCode parameter","Success":false}},"noIdentifier":{"title":"noIdentifier","value":{"Code":"400","Error":"MerchantOrderId is missing","Description":"Please provide valid values for OrderId, MerchantOrderId parameters","Success":false}},"unknownOrder":{"title":"unknownOrder","value":{"Code":"400","Error":"Invalid orderId","Description":"Order 12345 could not be found","Success":false}}},"exampleType":"examples"}},"exampleType":"examples"},"9ae044e1-9fe1-490e-8502-e168ddb98207":{"description":"General API error (server error).","content":{"application/json":{"schema":{"type":"object","title":"ErrorInfo","description":"A request-level failure. The call itself was not accepted, so no order was processed. Shape verified against live QA responses on 2026-09-21.","properties":{"Code":{"type":"string","description":"Error code. Not a fixed vocabulary — observed values include a symbolic name (`EmptyString`) and the HTTP status as a string (`400`) for the same class of failure. Do not branch on this value; read `Error` instead.","uniqueKey":"Code","typeLabel":"string"},"Error":{"type":"string","description":"Error message, naming the offending parameter and its position — for example `Parameter Parcel(P1).Products.ProductCode was empty or null`.","uniqueKey":"Error","typeLabel":"string"},"Description":{"type":"string","description":"Error description.","uniqueKey":"Description","typeLabel":"string"},"Success":{"type":"boolean","description":"Always `false` on an error response.","uniqueKey":"Success","typeLabel":"boolean"}},"uniqueKey":"","typeLabel":"ErrorInfo · object"},"example":{"Code":"A500","Error":"SMB API returns an error","Description":"There was an error generating a label via the Global-e SMB Bridge."},"examples":{"Example":{"title":"Example","value":{"Code":"A500","Error":"SMB API returns an error","Description":"There was an error generating a label via the Global-e SMB 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