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This section provides information on the Global-e extension’s API endpoints used during order placement and on the details of the order after placement.

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Checking Out and Creating Orders

When the shopper adds items to the cart, the Global-e extension uses the CartInfo API to get the content of the cart . <base_host>/?wc-api=pro-cart-info When the shopper clicks the checkout button, the extension redirects from the native environment to the Global-e checkout.

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Viewing Orders after Creation

After the order was created, you can view the list of orders or the details of each order. You can do this by navigating to WooCommerce > Orders.
Before the order is injected into WooCommerce, it is created in the Global-e system and given a Global-e Order ID. The Orders screen shows the internal order ID replaced by Global-e Order ID. See the example in the figure above (Order List Screen with the Global-e ID). This ID is also displayed when opening an order and Viewing Order Details. The Global-e Order ID is proceeded by GE and ends with the merchant country code initials. An example of the Global-e ID format is GE11053927GB. Note that when orders are placed in the native application, the internal order ID is shown:
To cross-reference the order on the Global-e Merchant Portal, you can use either the internal Order ID or the Global-e Order ID.

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Viewing Order Details

You can click a Global-e order to view its details, such as its order information, Global-e order ID, order status, and payment information.
The following table describes the order statuses in WooCommerce.

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Shipping and Handling Information

The shipping price field always shows 0.00. You can view the actual shipping price paid by the customer on the Global-e Merchant Portal. In the Items Ordered section, product prices for Global-e orders appear in both the merchant’s base currency and the customer’s checkout currency.
To verify the actual amounts paid by customers for shipping, refer to the Global-e Merchant Portal: GlobaleAdmin > Orders > View Orders
The Merchant Orders screen is displayed. In the Order Details Area, select an order to view the order details, including payment and shipping details.