Update Order Shipping Info (from Global-e)
Updates the order’s international shipping information on the Merchant site. Only order.OrderId and order.InternationalDetails members are mandatory for this method.
Body
Object MerchantOrder contains details about the status of the order on the merchant's site.
Details referring to the end customer’s order placed on the Global‑e side. These details apply only to the Merchants dealing with international customers’ support themselves.
Global‑e order unique identifier.
The required additional documents for shipping. When the information is provided, the Merchant must wait for the documents to be provided before starting fulfilment.
Indicates if the end customer has opted on the Global‑e checkout page to receive emails from the Merchant. TRUE - Customer opted to receive emails FALSE - Customer did not opt to receive emails
Cart hash originally specified in the merchantCartHash argument for the SendCart method for the cart converted to this order on Global‑e.
Identifier of the cart on the Merchant’s site originally specified in merchantCartToken argument for SendCart method for the cart converted to this order on Global‑e.
Cash On Delivery fee amount in Merchant’s currency.
Customs Clearance Fees (CCF), in the Merchant currency.
Indicates if the end customer’s cart must be cleared before this method finishes execution on the Merchant’s site. TRUE - The end customer’s cart must be cleared FALSE - The end customer's cart does not have to be cleare
3-char ISO currency code for the order being posted. By default, this is set to the original Merchant’s currency.
Customer currency name. Returned by GetOrdersDetails API only
The paying customer’s preferences (Global-e acts as a paying customer).
Holds the gift message. In the offline order flow, holds the product comment.
Contains the duties and tax parts the customer paid for the order.
Order creation date and time. Returned by GetOrdersDetails API only.
The shipping price paid by the customer converted to the Merchant’s currency. Total Shipping price reducing Order Discounts (InternationalDetails.DiscountedShippingPrice price converted to the Merchant currency).
The list of discounts being applied to the order, according to the original list of discounts received in SendCart for this order, and to the Merchant shipping configuration on Global‑e.
Indicates if the end customer hasn’t been charged VAT in Global‑e checkout, as specified in the doNotChargeVAT argument for the SendCart method for the cart converted to this order on Global‑e. TRUE - VAT is not charged TRUE - VAT is charged
Merchant’s free shipping CouponCode applied by the end customer, as specified in the FreeShippingCouponCode argument for the SendCart method for the cart converted to this order on Global‑e.
Indicates if the order has a Company name and VAT registration number. TRUE - Order contains a company name and VAT registration number FALSE - Order does not contain a company name and VAT registration number
Indicates if the Merchant offers free international shipping to the end customer, as specified in the IsFreeShipping argument for the SendCart method for the cart converted to this order on Global‑e. TRUE - Shipping is free. FALSE - Shipping is not free.
Indicates if the the customer is a customer support agent and an “Offline order” took place TRUE - The customer is a customer support agent and an “Offline order” took place FALSE - The customer is a regular customer
Indicates if the order is a replacement. TRUE - The order is a replacement FALSE - The order is not a replacement
Indicates if the order should be handled as a split order (i.e. without consolidation). TRUE - Order will be split FALSE - Order is not to be split
Indicates if the order has a tax exemption. TRUE - Order has a tax exemption FALSE - Order does not have a tax exemption
Loyalty code applicable to the Merchant’s site entered by the end customer in Global‑e checkout.
The number of loyalty points to be earned for this purchase by the end customer on the Merchant’s site, as specified in the loyaltyPointsEarned argument for the SendCart method for the cart converted to this order on Global-e.
The number of loyalty points spent for this purchase. The existing loyalty points handling procedure must be applied to the end customer’s user account. Therefore, the “Loyalty points” type discount must not be applied to the order directly but can be used for display purposes elsewhere in the system (i.e. on the end user’s My Account page).
The list of markups being applied to the order, according to the Merchant shipping configuration on Global‑e. Effectively Markup is a “negative Discount”. The main use case for markups is when the end customer is charged in Global‑e checkout, a flat shipping rate, which is higher than the shipping rate, calculated for the respective order. In this case, Global‑e pays the difference to the Merchant in the form of Markups applied to the order. Unlike Discounts, Markups may be only passed to the Merchant’s back-end ERP system for reconciliation purposes, and may not be displayed to the end customer.
Contains the duties and tax parts that the Merchant subsidized for the order.
Unique identifier of the Merchant on Global-e.
Order unique identifier on the Merchant’s site returned from a previous call to the SendOrderToMerchant method for this order.
Holds the product’s SKU
One of the values of OrderCreationSource enumeration denoting a type of discount shown in the OrderCreationSource Table.
0, 1 Always contains a single document - it can be either a VAT Invoice or a Customer Receipt, depends if it is within the EU or not.
List of payment methods the customer use (Credit card, Gift Cards)
Reason for the order status, why it was cancelled.
Details that refer to the original order if the current order is a replacement.
Currency of the one-time voucher code used to place the order.
The amount taken off the voucher when applicable.
One-time voucher code used to place the order
The list of parcels created for the order. Returned by GetOrdersDetails API only.
The paying customer’s payment details.
Indicates if the prepayment option for duties and taxes was offered to the customer. TRUE - Prepayment option offered. FALSE - Prepayment option not offered.
CountryCoefficient rate applied to the prices in this order.
The primary customer’s billing details. If IsEndCustomerPrimary is set to TRUE, then the primary customer is the payer and his details are indicated in the URL-encoded form.
Primary customer’s shipping details. If Customer.IsEndCustomerPrimary is TRUE, this field contains the end customers' shipping details. this field contains the Global-e hub's shipping address in the URL-encoded form.
The list of products being purchased.
The average conversion rate applied to the prices paid by the end customer when calculating the prices paid by Global‑e to the Merchant in the original Merchant’s currency. This rate includes “FX conversion” and “marketing rounding” factors.
Indicates if the end customer has requested “Same Day Dispatch” on Global‑e checkout. TRUE - Customer requested "Same Day Dispatch" FALSE - Customer did not request "Same Day Dispatch"
Cost of the “Same Day Dispatch” option selected by the end customer on Global‑e checkout, in the original Merchant’s currency.
Secondary customer’s billing details. If Customer.IsEndCustomerPrimary is FALSE, this contains attributes of the end customer’s details indicated in the URL-encoded form.
Secondary customer’s shipping details. If Customer.IsEndCustomerPrimary is FALSE, this field contains the end customers' shipping details.
Code denoting the local shipping method selected from the list of available shipping options provided in the shippingOptionsList argument for the SendCart method for the cart converted to this order on Global‑e.
Code denoting the Merchant’s store specified by the customer for “ship to shop” shipping destination (to be mapped on the Global‑e side).
Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
Contains Sub orders related to Mixed order. This list is defined only in case the order is Mixed.
Total Duties & Taxes value including Customs Clearance Fees, in the Merchant currency. This amount is the total amount, regardless of whether the customer or the Merchant paid it.
The total amount of duties paid by the customer in the Merchant’s currency.
Internal User identifier on the Merchant’s site originally specified in the shippingDetails.UserIdargument for SendCart method for the cart converted to this order on Global‑e.
Sales tax value for USA in the Merchant currency. This value is included in TotalDutiesAndTaxesPrice.
Code used on the Merchant’s side to identify the web store, as specified in the WebStoreCode argument for the SendCart method for the cart converted to this order on Global‑e.
Response
Response details regarding API call.
Response details regarding API call.
Optional response description. In case of an error, this property indicates the error message description.
Error code to be returned when an error occurs.
Order unique identifier on the Merchant’s site
Optional response message. In case of an error, this property indicates the error message text.
Order identifier on the Merchant’s site used for display and reporting purposes only. Unlike the InternalOrderId, this identifier is not necessarily unique over time, as the Merchant’s site may potentially reuse it (for example after deleting the old order having the same OrderId).
The total payment amount in PaymentCurrency charged for the order (if payment was processed in the respective API method call).
3-char ISO currency code for the order (if payment was processed in the respective API method call).
Code denoting the order status on the Merchant’s site (to be mapped on the Global‑e side).
Indicates if the call has succeeded. TRUE - Call succeeded. FALSE - Denotes an error or failure.